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Read These Terms Before You Play

These terms govern every account on mycluckhut — how you open one, how deposits and withdrawals work via PayPal, Venmo, or Play+, and what both sides are responsible for. Access depends on state law and is available only where local law permits.

Applies to all account holdersPayPal, Venmo & Play+ coveredState eligibility requiredUpdated when rules changeContact us with questions
mycluckhut Read These Terms Before You Play
TERMS CONTACT PATHS

Reach Us About These Terms

If something in these terms is unclear or you need to flag a dispute about your account, payment, or access status, our support team can walk you through it. Players in Newark and elsewhere in eligible states can reach us through any of the channels below — responses address account-specific questions directly, not generic policy summaries.

Live Chat Open the chat icon from your account dashboard. A support agent will review your terms question and respond with account-specific detail, not a canned reply.
Email Support Send your question to our support address shown in your account settings. Include your registered email so we can pull your account record and respond accurately.
Account Help Center The Help Center inside your account covers common terms questions — payment limits, verification steps, and eligibility rules — with plain-language answers you can act on.
HOW WE HANDLE THIS

Account Security and Your Data Rights

These terms are tied to how we collect, store, and use your account data. We hold only what is needed to run your account — identity verification records, transaction history, and session logs. You can request a copy of the data we hold on you by contacting support through your account dashboard. Cookies on mycluckhut track session state and payment flow; you can manage cookie preferences from the settings link in your account footer. We do not sell your data to third parties.

Data Retention

We keep account records for as long as your account is active and for the period required by applicable state and federal record-keeping rules after closure.

Cookie Policy

Session cookies keep your PayPal or Play+ checkout intact mid-flow. You can review and adjust cookie settings from the footer of any account page.

Account Security

Your account is protected with SSL encryption and optional two-step login verification. Never share your password; report suspected unauthorized access to support immediately.

Change Requests

To update your registered email, linked Venmo handle, or Play+ card details, go to Account Settings or ask support to walk you through the verification step required.

Common Questions About Our Terms

These are the terms questions we hear most often. Each answer reflects the actual rules in effect on mycluckhut — not a general policy summary.

Yes. Every payment method on the platform — PayPal, Venmo, and Play+ — falls under these terms. Transaction limits and verification rules shown at checkout are part of the agreement.

Your account will be restricted from real-money activity in ineligible states. You can contact support to confirm your status and understand what account data is retained during a restriction.

Yes. Submit a data request through live chat or the email address in your account settings. We will respond with the records we hold on your account within a reasonable timeframe.

The revision date at the top of this page changes whenever terms are updated. Continued account use after an update means you accept the revised version. Check back here if you have a specific concern.

We may ask for a government-issued photo ID and proof of your linked payment method — for example, a screenshot of your Venmo or Play+ account showing your name — before releasing a withdrawal.

Open a live chat from your account dashboard or email support with your account details. Disputes about how terms were applied are reviewed by our account team, not an automated system.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.