Reference

How mycluckhut Handles Your Personal Information

This Privacy Policy covers every piece of information you share when you open an account, connect a payment method like PayPal or Venmo, or contact support.

Account data protectionPayPal & Venmo transaction privacyCookie controlsData deletion requestsUS state law compliance

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DATA HANDLING PRACTICES

How We Protect and Retain Your Information

Account security and data integrity run together here. Every account is protected with SSL encryption during transmission, and stored credentials are hashed — meaning no one on our team reads your password in plain text. We keep transaction records for as long as required under applicable state regulations, and we delete inactive account data on a rolling schedule after the legally mandated retention window closes. If you're in Newark or Pittsburgh or anywhere else in an eligible state, your privacy rights under US state law apply in full.

Encryption in Transit

All data moving between your device and our servers travels over SSL. That covers account logins, PayPal and Venmo payment confirmations, and live-chat messages to support.

Cookie Controls

We use session cookies, preference cookies, and analytics cookies. You can adjust which categories are active at any time through the cookie banner or your browser settings.

Data Retention Schedule

Financial transaction records are kept for the period state law requires. Account data tied to a closed, inactive account is deleted once that window expires — not kept indefinitely.

Third-Party Access Limits

Payment processors like PayPal, Venmo, and Play+ receive only the transaction reference they need to process your deposit or withdrawal. We don't pass browsing or game-session data to them.

What We Collect and Why It Matters

mycluckhut Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create an account, we collect your name, email address, date of birth, and the identity documents needed to verify eligibility under applicable state law. If you fund your wallet through PayPal, Venmo, or a Play+ prepaid card, we record transaction references — not your

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full payment credentials, which stay inside those providers' own systems. We also collect device identifiers and session data to keep your account secure and to detect unauthorized access. Browser cookies help us remember your preferences, such as preferred game category or last-used payment method, so your
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next session picks up where you left off. We do not sell your personal information to third-party advertisers. Data is shared only with payment processors, identity-verification partners, and state-level regulatory bodies where our operation is licensed and where sharing is required by law. Your eligibility to
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use the platform depends on local law and the states where access is permitted. You can review the full list of data categories in your account settings under Privacy.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

Questions about your data don't need to sit in a queue. We keep a dedicated privacy contact path separate from general account support, so data requests get handled by the people who actually manage them. Whether you want to know what we hold on file, correct something, or ask us to delete your account data entirely, here's how to reach us.

Your Privacy Rights — Common Questions

These are the questions we hear most often from people managing their account data. Each answer reflects how we actually handle the request, not a generic policy pointer.

We collect your name, email, date of birth, and identity documents for verification. If you deposit via PayPal or Venmo, we log transaction reference numbers but never store your payment login credentials.

Yes. Log into your account, go to Settings, then Privacy, and use the data-access request form. We'll compile and deliver your data file within the timeframe required by applicable state law.

Submit a deletion request through the Privacy Settings page or email our privacy team directly from the address in your account dashboard. We'll confirm receipt and process it per our retention policy.

We do not sell your data. We share it only with identity-verification partners, payment processors such as Play+, and state regulatory bodies where the law requires disclosure.

We use cookies for session management, preference storage, and analytics. You can turn off non-essential cookies any time via the cookie banner on the site or through your browser privacy settings.

We retain transaction records for the period mandated by state law in your eligible jurisdiction. Once that window closes for an inactive account, we delete the associated data on a scheduled basis.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal AccountRegister Appmycluckhut App

How mycluckhut Handles Your Personal Information

How We Protect and Retain Your Information

Encryption in Transit

Cookie Controls

Data Retention Schedule

Third-Party Access Limits

Reach Our Privacy Team Directly

Your Privacy Rights — Common Questions

01 What personal data does mycluckhut actually collect when I open an account?

02 Can I request a copy of all the data mycluckhut holds about me?

03 How do I ask mycluckhut to delete my account data?

04 Does mycluckhut share my information with third parties or sell it?

05 How does mycluckhut use cookies, and can I turn them off?

06 How long does mycluckhut keep my financial transaction records?

Privacy Policy

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