Browse the Questions We Get Most Often
Most of what you'll ask us falls into four areas: getting your account open, putting money in, taking money out, and figuring out what's available where you live. We've written every answer here the way we'd say it over live chat — plain, direct, and based on how the platform actually behaves. Where a question touches state law, we flag it clearly,
because access to online casino and sportsbook products depends on where you're located and what your state permits. Players in Newark, for example, are in one regulatory environment while someone in a different state may be in another entirely. If an answer below still leaves you with a follow-up, live chat is the fastest path to our account team. PayPal, Venmo, and
Play+ questions come up constantly, so those get their own detailed answers in the FAQ section below.
- PayPal
- Venmo
- Play+ Prepaid